Upselling

[gmart3ns]

I was upsold into getting a tax professional to look at my return before filing it.  I thought it was a good idea this year so I paid the extra and scheduled a phone call.  The phone call never came and now I'm overdue for filing by three days.  I have never been late on filing my taxes in my life.    

[fanfare]

The phone call never came but Tax Day deadline did.

Who's fault is it that you did not file?

Prior to Tax Day, an extension of time could be requested if you had planned to wait on TurboTax "expert".

@gmart3ns