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Updates not updating, get stuck around 2%. Update says 3 minutes remaining, it has been saying that for 30 minutes. How do I get the updates to actually update?

 
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Updates not updating, get stuck around 2%. Update says 3 minutes remaining, it has been saying that for 30 minutes. How do I get the updates to actually update?

Yes, I was able to reach a TurboTax Support Person and uninstall/reinstall the software without losing my mostly completed returns.

However, this email response was not very timely.  It was sent around 11:00pm on 04/18/2022.  By that time, there is no way I could have uninstalled/reinstalled the software, finished the tax returns and filed by the 04/18/2020 tax filing deadline.

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CarissaM
Intuit Alumni

Updates not updating, get stuck around 2%. Update says 3 minutes remaining, it has been saying that for 30 minutes. How do I get the updates to actually update?

Please delete the software and reinstall the software. 

 

If you still have issues after reinstalling, please let us know so we can further assist you. 

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Updates not updating, get stuck around 2%. Update says 3 minutes remaining, it has been saying that for 30 minutes. How do I get the updates to actually update?

Yes, I was able to reach a TurboTax Support Person and uninstall/reinstall the software without losing my mostly completed returns.

However, this email response was not very timely.  It was sent around 11:00pm on 04/18/2022.  By that time, there is no way I could have uninstalled/reinstalled the software, finished the tax returns and filed by the 04/18/2020 tax filing deadline.

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