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jpswimmer
Returning Member

Updates consume 2025 license activations on same computer

Each time I download and install an update for my TT H&B 2025 software, it forces the use of another license activation ON THE SAME COMPUTER. I only have the one computer and the physical arrangements, network, etc., have not changed . This exact thing happened last year and TT Support had to issue another license code set (at no additional charge, thankfully) so I could complete my taxes in February, when all forms I required were available. This licensing issue has apparently not been corrected from earlier years? Sure, the computer's OS get updated regularly, but the machine ID never changes, so why does TT think it is another device? Help!

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