Unable to open Turbotax Premier 2024

I purchases the program from Amazon and was able to install it on my Windows PC with no problem. I was also able to open and import last year's tax information. Since that time, I have been unable to open the program. I have deleted and reinstalled it several times without success. I have tried many of the suggestion on the Intuit website. I have also downloaded a new version of the installation file. Nothing works.

posted