Unable to import 2024 Turbo Tax Files in to 2025 version

[Capstan]

I’m using the 2025 TurboTax Mac Desktop version. I prefer TurboTax because it allows me to import data from previous years. As a long-time user, I usually start by importing last year’s data. However, this time, the program didn’t prompt me to do so. I found the import function, but when I tried to import 2024, it was grayed out and wouldn’t be recognized as an importable file.

Could you please assist me in troubleshooting this issue? If a solution is not feasible, I will be forced to manually input all the information, resulting in a waste of $60 for the product and considerable time spent on unnecessary data entry.

[baldietax]

can you provide more info / screenshots what you are seeing.  Carrying over 2024 works fine for me on Mac desktop version.  After you start a new return and hit Begin you should see this screen

[Capstan]

Thank you!. After your post, I decided to ask the software to create a new tax return, and I was able to import the old one.  Thanks for your answer, made me think of a solution.