On the 1099-R I received from investment firm, box 1 has $0.00 amount for gross distribution, and 14 has $0.00 withheld for NY state tax. Those same amounts were entered in Turbo Tax, but I am unable to submit the efile due to this issue:
"For electronic filing, New York State and Local withholdings cannot be greater than or equal to gross distribution."
NY state only accepts efiling, so how do I get around this error? Any help is appreciated as I cannot find any information on NY state website about this.