Unable to download California State software

When attempting to install my state tax software, I get a message "Getting your state" followed by "Your software is up to date".

The state software does not launch

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Unable to download California State software

Yes, this is a known issue for some computer/software installations. Please see this article for instructions to resolve this issue: State install/e-file update loop: State not installed after installation or TurboTax needs to update....

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