Turbotax team working on a Canada and US return

[Rrj13]

How do we reach a TurboTax team who may have knowledge to speak to both sides (US return and Canada return) such as signing up as a permanent resident in the US and doing a return here, then also doing a Canadian return as a permanent resident there, and ensuring credits due to the treaty flow across? 
The current support teams say they are disparate systems and knowledge. 

[pk]

@Rrj13 , yes are necessarily  two disparate  products  -- different laws.

What do you mean  doing  PR in the USA and then doing PR in Canada --- you can be PR only in ONE country at a time .  Must be missing something .

You can PM me  ( just no PII -- Personally Identifiable Information ).

Look forward to hearing from you as to what the situation is and what you are trying to achieve.

pk