I was about to buy the new TT 2025 but I always read the reviews, mostly the negative ones and of course a mountain of complaints are forming. TT will no longer work on Windows 10. I've been a user of TT since the 90's. I remember the 2 Fiasco's around 2013 or 14 where Intuit decided to only allow you 1 Fed submit and additional ones would $30 more. Then they also took out basic tax schedules and forced users to buy Premier. All these problems come after you purchase and can't get your money back.
Now we have from articles I've read 1 BILLION TT users out there but only half have upgraded to Windows 11. So TT is going to let half a Billion users just go somewhere else. How Low Down!!!!
I'm not going to buy a new system just so I can use TT. I'm also not going to use their on-line option and have to send my SS to their cloud so someone can hack it.
And about Windows 11. It's riddled with serious problems. I have associates that can' use their systems unless they do a rollback of updates. TT says they are worried about security in Windows 10 but if the Windows 11 security fixes break the system and users have to roll back the fixes, how is that better than using Windows 10.
You lost a 30 year customer but doubt you even care. Luckily I can use H&R Block.
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@TT30YRUser wrote:.....So TT is going to let half a Billion users just go somewhere else.
Please! There are nowhere near half a billion TT desktop users (there aren't even a tenth of a billion TT desktop users). Here is an indisputable fact:
Desktop is 1% of Intuit's total revenue ($213mil vs $21bn), 11% of total TT 'units' (4.3mil vs. 34.9mil) while being only 4.5% of TT revenues ($213mil vs. $4.5bn), and declining 5%
@TT30YRUser wrote:And about Windows 11. It's riddled with serious problems.
I have four machines running Windows 11; no issues so far.
@TT30YRUser wrote:Luckily I can use H&R Block.
Yeah, but good luck if you need to ask a question; they don't offer anything like this board for their users.
I think you mean there are a billion Windows users (not TT users) and only half have moved to Win 10 (globally - US is about a third on Win 10).
Turbotax desktop only has 4million users including Mac (25%?) and in the US the Win 10 share has flipped from 2/3 to 1/3 over the course of 2025. Theoretically that leaves 1 million Win 10 users wanting Turbotax (4 x 0.75 x 0.33) but these are just averages so it's probably lower given Intuit's decision announced several months ago. The rest will either deal with Win 11, try out online, or switch to other s/w.
Intuit's made it increasingly clear their direction is towards higher revenue online & live advice services, and made several offers to desktop and ItsDeductible users for discounted online services.
So yes if you don't want to upgrade to Win 11 yet or use online (or set up Win 11 VM to run TT), you'd need to switch to HRB or TaxAct.
Good luck.
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