turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

TurboTax 2023 Desktop suddenly closes

My 2023 TurboTax Desktop software application suddenly closes, causing me to relaunch the application and open my tax file.  On one occasion, I had to rely on the auto-save file from 5 minutes prior to the sudden closing of the application and figure out what, if any, changes I made since the auto-save.  It seems to shut down suddenly shortly after navigating from Step-by-Step view to Forms view, or from Step-by-Step view to Show Topics List.

 

Upon opening the 2023 TurboTax Desktop application for the first time this morning, I recall it installed a software update from 9/17/2024.  

 

Is anyone else experiencing unexpected shutdown / exiting of desktop version of software application?  Is there any way to fix this?

x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply

TurboTax 2023 Desktop suddenly closes

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies