Turbotax 2019 online forces one to file state return. Even though I keep selecting "skip state return" and "do not prepare state return", when I try to efile, it again asks to complete the state return. I repeated the whole thing some ten times. Logged out, cleaned all history files, and logged in again, but it keeps doing the same thing. I then selected "file by mail". Same loop started again. I wasted hours and I have still not been able to file my return. I live abroad and I have no requirement to file state taxes. Even if I do, I don't want to file through Turbotax.
Turbotax is the most USER UNFRIENDLY and frustrating tax software!
And as if this was not enough, every time I proceed with the filing, it asks you to sign-up for MAX benefits, although I had opted and paid for it a month ago. I does not check your account to see if you have bought it already. I ended up paying for it twice. Turbotax plays all kinds of tricks to make you pay. How unethical!!!