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Turbo Tax desktop 2023 won't run on Mac OS Sequoia 15.2 (MacBook M1 Pro)

TT 2024 desktop runs on Mac OS 15.2 with no problems
TT 2023 launches, says "no updates" , then crashes every time.
TT 2023 used to work fine on 15.1


 
=================================================================
Native Crash Reporting
=================================================================
Got a abrt while executing native code. This usually indicates
a fatal error in the mono runtime or one of the native libraries 
used by your application.
=================================================================
 
=================================================================
Native stacktrace:
=================================================================
0x11a1b0d19 - /Applications/TurboTax 2023.app/Contents/Frameworks/Mono.framework/Versions/6.10.0/lib/libmonosgen-2.0.1.dylib : mono_dump_native_crash_info
0x11a1491f5 - /Applications/TurboTax 2023.app/Contents/Frameworks/Mono.framework/Versions/6.10.0/lib/libmonosgen-2.0.1.dylib : mono_handle_native_crash
0x11a1b02df - /Applications/TurboTax 2023.app/Contents/Frameworks/Mono.framework/Versions/6.10.0/lib/libmonosgen-2.0.1.dylib : sigabrt_signal_handler
0x7ff80281ee1d - /usr/lib/system/libsystem_platform.dylib : _sigtramp
0x600000d752d8 - Unknown
0x7ff802708b19 - /usr/lib/system/libsystem_c.dylib : abort
0x11a3aeed7 - /Applications/TurboTax 2023.app/Contents/Frameworks/Mono.framework/Versions/6.10.0/lib/libmonosgen-2.0.1.dylib : monoeg_assert_abort
0x11a38f6cf - /Applications/TurboTax 2023.app/Contents/Frameworks/Mono.framework/Versions/6.10.0/lib/libmonosgen-2.0.1.dylib : mono_log_write_logfile
0x11a3af25e - /Applications/TurboTax 2023.app/Contents/Frameworks/Mono.framework/Versions/6.10.0/lib/libmonosgen-2.0.1.dylib : monoeg_g_logv_nofree
0x11a3af312 - /Applications/TurboTax 2023.app/Contents/Frameworks/Mono.framework/Versions/6.10.0/lib/libmonosgen-2.0.1.dylib : monoeg_g_log
0x11a3a519b - /Applications/TurboTax 2023.app/Contents/Frameworks/Mono.framework/Versions/6.10.0/lib/libmonosgen-2.0.1.dylib : mono_threads_transition_do_blocking
0x11a3a6903 - /Applications/TurboTax 2023.app/Contents/Frameworks/Mono.framework/Versions/6.10.0/lib/libmonosgen-2.0.1.dylib : mono_threads_enter_gc_safe_region_unbalanced_with_info
0x11a21f5b6 - /Applications/TurboTax 2023.app/Contents/Frameworks/Mono.framework/Versions/6.10.0/lib/libmonosgen-2.0.1.dylib : mono_domain_lock
0x11a2d86d9 - /Applications/TurboTax 2023.app/Contents/Frameworks/Mono.framework/Versions/6.10.0/lib/libmonosgen-2.0.1.dylib : get_current_thread_ptr_for_domain
0x11a2d68a4 - /Applications/TurboTax 2023.app/Contents/Frameworks/Mono.framework/Versions/6.10.0/lib/libmonosgen-2.0.1.dylib : mono_thread_current
0x102e71ef7 - /Applications/TurboTax 2023.app/Contents/MacOS/TurboTax 2023 : -[DesktopNavigationStackIntegration init]
0x102e71700 - /Applications/TurboTax 2023.app/Contents/MacOS/TurboTax 2023 : +[DesktopNavigationStackIntegration initInstance]
0x102e71696 - /Applications/TurboTax 2023.app/Contents/MacOS/TurboTax 2023 : +[DesktopNavigationStackIntegration getInstance]
0x102eeb7f2 - /Applications/TurboTax 2023.app/Contents/MacOS/TurboTax 2023 : -[MTPDocument initializeUeData:]
0x102eeb2ab - /Applications/TurboTax 2023.app/Contents/MacOS/TurboTax 2023 : -[MTPDocument loadDataFromPersistenceContainer:url:error:]
0x102eeb9fe - /Applications/TurboTax 2023.app/Contents/MacOS/TurboTax 2023 : -[MTPDocument readPersistenceContainerDataFromURL:error:]
0x102eec8f4 - /Applications/TurboTax 2023.app/Contents/MacOS/TurboTax 2023 : -[MTPDocument readFromURL:password:question:answer:error:]
0x102eeca0e - /Applications/TurboTax 2023.app/Contents/MacOS/TurboTax 2023 : -[MTPDocument readFromURL:ofType:error:]
0x7ff80644c1b0 - /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit : -[NSDocument initWithContentsOfURL:ofType:error:]
0x7ff8064ab83e - /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit : -[NSDocumentController makeDocumentWithContentsOfURL:ofType:error:]
0x7ff8068f5c6e - /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit : -[NSDocumentController(NSDeprecated) openDocumentWithContentsOfURL:display:error:]
0x102ec5d91 - /Applications/TurboTax 2023.app/Contents/MacOS/TurboTax 2023 : -[MTPDocumentController openDocumentWithContentsOfURL:display:delegate:didOpenSelector:context:]
0x102e90df5 - /Applications/TurboTax 2023.app/Contents/MacOS/TurboTax 2023 : -[MTPApplicationController openLastSavedOrNewDocumentWithDelegate:didOpenSelector:context:]
0x102e8e940 - /Applications/TurboTax 2023.app/Contents/MacOS/TurboTax 2023 : _ZL45OpenLastOpenedOrUntitledDocumentIfNothingOpenP24MTPApplicationController
0x102e8e61d - /Applications/TurboTax 2023.app/Contents/MacOS/TurboTax 2023 : -[MTPApplicationController applicationDidFinishApplicationAndFormUpdateCheck]
0x102e8b220 - /Applications/TurboTax 2023.app/Contents/MacOS/TurboTax 2023 : -[MTPApplicationController applicationDidFinishCheckingActivation]
0x10336f175 - /Applications/TurboTax 2023.app/Contents/MacOS/TurboTax 2023 : -[LicensingCheckController onProfileInfoFetchedEvent:]
0x7ff8028c495e - /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation : __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__
0x7ff802950ec4 - /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation : ___CFXRegistrationPost_block_invoke
0x7ff802950e1a - /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation : _CFXRegistrationPost
0x7ff8028947de - /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation : _CFXNotificationPost
0x7ff80381ce3b - /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation : -[NSNotificationCenter postNotificationName:object:userInfo:]
0x10336e301 - /Applications/TurboTax 2023.app/Contents/MacOS/TurboTax 2023 : __52-[LicensingCheckController activationFlowDidFinish:]_block_invoke
0x1035a901a - /Applications/TurboTax 2023.app/Contents/MacOS/TurboTax 2023 : $sIeyB_Ieg_TR
0x1035d1416 - /Applications/TurboTax 2023.app/Contents/MacOS/TurboTax 2023 : $s13TurboTax_202322IdentityServiceUtilityC24FetchAndCacheProfileInfo10completionyyyc_tF
0x1035d2bf0 - /Applications/TurboTax 2023.app/Contents/MacOS/TurboTax 2023 : $s13TurboTax_202322IdentityServiceUtilityC24FetchAndCacheProfileInfo10completionyyyc_tFTo
0x10336e12c - /Applications/TurboTax 2023.app/Contents/MacOS/TurboTax 2023 : -[LicensingCheckController activationFlowDidFinish:]
0x10336e5a8 - /Applications/TurboTax 2023.app/Contents/MacOS/TurboTax 2023 : -[LicensingCheckController showLicensingWindow]
0x102e8b12d - /Applications/TurboTax 2023.app/Contents/MacOS/TurboTax 2023 : __58-[MTPApplicationController applicationDidFinishLaunching:]_block_invoke
0x102e84afd - /Applications/TurboTax 2023.app/Contents/MacOS/TurboTax 2023 : __62-[MTPApplicationController checkForApplicationAndFormUpdates:]_block_invoke
0x102ebfc3e - /Applications/TurboTax 2023.app/Contents/MacOS/TurboTax 2023 : __66-[MTPApplicationController(MacClassicEngineUpdate) didEndCallback]_block_invoke
0x7ff80263f455 - /usr/lib/system/libdispatch.dylib : _dispatch_call_block_and_release
0x7ff8026407e2 - /usr/lib/system/libdispatch.dylib : _dispatch_client_callout
0x7ff80264ce43 - /usr/lib/system/libdispatch.dylib : _dispatch_main_queue_drain
0x7ff80264ca4e - /usr/lib/system/libdispatch.dylib : _dispatch_main_queue_callback_4CF
0x7ff80290c723 - /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation : __CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE__
0x7ff8028ce44f - /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation : __CFRunLoopRun
0x7ff8028cd44c - /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation : CFRunLoopRunSpecific
0x7ff80e4b2413 - /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox : RunCurrentEventLoopInMode
0x7ff80e4b7d63 - /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox : ReceiveNextEventCommon
0x7ff80e4b8029 - /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox : _BlockUntilNextEventMatchingListInModeWithFilter
0x7ff80618d5d3 - /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit : _DPSNextEvent
0x7ff806be0038 - /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit : -[NSApplication(NSEventRouting) _nextEventMatchingEventMask:untilDate:inMode:dequeue:]
0x7ff80617e549 - /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit : -[NSApplication run]
0x7ff8061517d4 - /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit : NSApplicationMain
0x102fcb6e9 - /Applications/TurboTax 2023.app/Contents/MacOS/TurboTax 2023 : main
0x209c6c2cd - Unknown

 

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1 Reply

Turbo Tax desktop 2023 won't run on Mac OS Sequoia 15.2 (MacBook M1 Pro)

And for anyone asking why I posted the complete crash report....

The inbuilt crash reporting of TT shows a dialog asking me to report the crash while the app is starting up, but then it just goes away as the app crashes 😀 making it impossible to report it.

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