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TT 2023 home & business - copy from amazon, it won't install. copy from intuit same problem - neither will extract the files even though it says it does?

 
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TT 2023 home & business - copy from amazon, it won't install. copy from intuit same problem - neither will extract the files even though it says it does?

since there are many things that could be causing this issue, the best thing would be to contact support 

5am-5pm Pacific Time (8-8 Eastern) Monday - Friday
https://support.turbotax.intuit.com/contact

800-446-8848

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