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Trying to pay for Deluxe Federal but when going to my info screen it keeps showing that my phone number is invalid even though it is correct. How do I over-ride this?

 
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DawnC0
Intuit Alumni

Trying to pay for Deluxe Federal but when going to my info screen it keeps showing that my phone number is invalid even though it is correct. How do I over-ride this?

It may be just the formatting of the phone number that TurboTax doesn't like.   Delete what is on the screen and reenter just the 10 digits and let TurboTax format the number.  If you type in 5555555555, TurboTax should format the number to be (555) 555-5555.   And if you are entering a phone number on the payment screen, it may need to match that number from the My Info screen.  

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