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transcript error -- it says we didn't file last year -- causing rejection of e-file

Got an error due to AGI not matching when we e-filed, but had been using the AGI number from turbotax that was last year's return.  Went through all the steps to get the transcript from the IRS and it says we never filed.  Of course we filed, money was exchanged and I have the files including an email saying our return was accepted. Now what do we do?  File by mail seems like the only option.

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2 Replies
ee-ea
Level 15

transcript error -- it says we didn't file last year -- causing rejection of e-file

First try zero as AGI.

transcript error -- it says we didn't file last year -- causing rejection of e-file

That worked -- it switches to asking for something else if you say zero. thank you!

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