The error checker says I must enter "Adoption Final" Yes or No and date form 8839. The form will not let me enter "yes" and a date, date field is disabled.

[smithad63]

This seems to be a turbotax form issue, this form only recently became available I understand

[TeresaM]

Just to clarify, we would like to take a deeper look at this Form 8839 adoption final behavior. It would help to have a diagnostic file, which is a sanitized copy of your tax return that has all of your personal information removed but has all of the forms and numbers entered. You can send one to us by following the directions below and posting the token number here so we can access the sanitized return.

 TurboTax Online:

1. Sign in to your online account
2. Click on Tax Tools on the left toolbar
3. Select Tools
4. In the pop-up screen, click on "Share my file with agent"
5. Click OK on the message that a diagnostic file will be sanitized and transmitted to us
6. Please post the Token Number

TurboTax Desktop/Download Versions:

1. Open your return
2. Click the Online tab in the top menu bar
3. Select "Send Tax File to Agent"
4. Click Send on the message, and the tax file will be sanitized and transmitted to us
5. Please post the Token Number

[smithad63]

I have done this, token is 952471

I was told a week ago this is a known Turbotax Online bug - anybody that has Adoption carryover is still unable to file their taxes. Gets stuck on the final review section for Adoption Form. Was told to try every day but it's still an issue as of 3/11/2022

[dellarie]

I am having the same issue. Adoption final before 2021. Still need to list her as a dependent. I know I won't get the credit because I have a refund coming.  Awaiting correction before filing. Token #964471. Please help!

[TeresaM]

I have reviewed the return, and there is a carryover credit amount for qualified adoption expenses generating Form 8839 Qualified Adoptive Child Worksheet. The credit is limited to the amount of your tax liability, so sometimes people cannot use all of it in the first year or two, and it can carry forward for up to 5 years.  Even if you cannot use the credit this year, TurboTax is trying to carry it forward on your records so that you can use it next year or the following year.

If you are using the TurboTax Desktop for Windows version, you can complete this in Forms mode if it is not displaying properly in Step-by-Step mode.
 

1. Please go to the upper right-hand corner and click on Forms; it will show you a list of all the forms in the return along the left column
2. At the top left, there is a blue File box icon for Open Form, and please click on this
3. Where it says Type in Form Name, type in 8839
4. It will suggest Form 8839: Adoption Credit  Highlight this
5. Then click on the blue button Open Form at the bottom of the dialog square
6. If it asks you to select an existing form to open, highlight the selection and click Open Form

This will bring up Form 8839 in the central pane and you can select boxes or make entries for the date and year adoption final.

When you are finished, just click on Step-by-Step in the upper right to toggle back to the Interview mode.
This should allow you to complete the form, carry any unused credits forward for next year, and pass Review without any flags. 

• If you are using TurboTax Online, the most likely reason for buttons that don't work or not being able to enter information is that something in the web browser is not displaying the page properly.  The easiest way around this is to simply use a different web browser.  You can select from Google Chrome, Mozilla Firefox, Internet Explorer, Safari, and more.   If you need to install another browser, be sure to go to the trusted home site for the software for security reasons. Or you can clear the cache and cookies in your current browser.  Click this link for a TurboTax Help Article Clear cache and cookies
• If you are using the Turbo Mobile App, then try opening Turbo Tax in the browser window on your phone.  It will use the same login information but may display the page better.
• If you are using a touch screen, please try a keyboard and see if that makes a difference.

[TeresaM]

I have reviewed the return, and there is a carryover credit amount for qualified adoption expenses generating Form 8839 Qualified Adoptive Child Worksheet. The credit is limited to the amount of your tax liability, so sometimes people cannot use all of it in the first year or two, and it can carry forward for up to 5 years.  Even if you cannot use the credit this year, TurboTax is trying to carry it forward on your records so that you can use it next year or the following year.

• If you are using TurboTax Online, the most likely reason for buttons that don't work or not being able to enter information is that something in the web browser is not displaying the page properly.  The easiest way around this is to simply use a different web browser.  You can select from Google Chrome, Mozilla Firefox, Internet Explorer, Safari, and more.   If you need to install another browser, be sure to go to the trusted home site for the software for security reasons. Or you can clear the cache and cookies in your current browser.  Click this link for a TurboTax Help Article Clear cache and cookies

Then try to complete the questions in the Adoption Credit section. They should now display properly.

• If you are using the Turbo Mobile App, then try opening Turbo Tax in the browser window on your phone.  It will use the same login information but may display the page better.
• If you are using a touch screen, please try a keyboard and see if that makes a difference.

• If you are using the TurboTax Desktop for Windows version, you can complete this in Forms mode if it is not displaying properly in Step-by-Step mode.

1. Please go to the upper right-hand corner and click on Forms; it will show you a list of all the forms in the return along the left column
2. At the top left, there is a blue File box icon for Open Form, and please click on this
3. Where it says Type in Form Name, type in 8839
4. It will suggest Form 8839: Adoption Credit  Highlight this
5. Then click on the blue button Open Form at the bottom of the dialog square
6. If it asks you to select an existing form to open, highlight the selection and click Open FormThis will bring up Form 8839 in the central pane and you can select boxes or make entries for the date and year adoption final. 

When you are finished, just click on Step-by-Step in the upper right to toggle back to the Interview mode.

This should allow you to complete the form, carry any unused credits forward for next year, and pass Review without any flags. 

[dellarie]

Nothing worked. I am using the desktop version that I downloaded from Amazon. It will not let me edit anything on the error check, (going directly to FORMS, opening 8839, etc. I really want to get this submitted. any other suggestions?