Tax Year Prior to 2020: work in NY but live in NJ - can my ny refund be credited to NJ

[ileenviviani]

I work in NY but live in NJ.  A friend told me to so NY first and then NJ - so the credit from NY can be credited to NJ - but that is not happening,  can anybody tell  me what I did wrong?

[KarenL]

New Jersey does allow a credit for taxes paid to more than one state on the same income..  Your friend was correct that you should prepare the non-resident state first, then your resident state.  Look at your New Jersey tax return for Schedule NJ-COJ.  If it is not there, it's likely you may need to revisit your Personal Info section and/or both tax returns.  Your New York return should indicate you are a non-resident of that state.  Go through the state sections again carefully (reading the blue text links in the software) to make sure everything is entered correctly.