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snowdough
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Software issue with 2020

software won't load onto computer.   Directory error.
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Software issue with 2020

Are you using PC or Mac?  And what OS version?

 

Does "won't load" mean you are trying to install the software, and it won't install?  If so, from a CD or a downloaded installation file? 

 

Do you have the full error message?  Is there an error code number?

 

 

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