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Level 2
Jun 1, 2019 8:25 PM UTC
Solved

Should a Quickbooks import take over a half hour?

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    Richard-TAnswer
    Level 2
    Jun 1, 2019 8:25 PM UTC

    Import finally finished. The issue was that in Windows, behind the TurboTax Business app window, another window had launched asking for permission to access the file. It wasn't until I minimized the window to look at something else that it became visible. Once that was done, the initial import of just company info was very quick. 

    So lesson learned here: If your import is hanging, start minimizing windows to see if TT launched some hidden interactive panel that you need to respond to. 

    2 replies

    Richard-TAuthorAnswer
    Level 2
    Jun 1, 2019 8:25 PM UTC

    Import finally finished. The issue was that in Windows, behind the TurboTax Business app window, another window had launched asking for permission to access the file. It wasn't until I minimized the window to look at something else that it became visible. Once that was done, the initial import of just company info was very quick. 

    So lesson learned here: If your import is hanging, start minimizing windows to see if TT launched some hidden interactive panel that you need to respond to. 

    Richard-TAuthor
    Level 2
    Jun 1, 2019 8:25 PM UTC

    Note: We're well into an hour now. Still at "Reading  xxx.qbw."

    This is the first time I'm importing. It's a file for a basic S-Corp that has existed for 15 years, so it's a 15-year file. 

    So two questions: Will it time out? And if so, I've read that importing is a one-time thing and a QB file can't be re-imported once an initial import has started. Where would that leave me on the import?

    Secondly, for a longer-standing company with a large QB file, might it be better to export a backup, prune that backup to nothing earlier than the last fiscal year and just import that pruned file?