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ItalianPrincess
New Member

Selected the premier live for my 2020 taxes snd I want to cancel

How do I cancel or change the package to do my online taxes like I’ve done the last several years with turbo tax
3 Replies
mesquitebean
Level 15

Selected the premier live for my 2020 taxes snd I want to cancel

mcconkeyb
New Member

Selected the premier live for my 2020 taxes snd I want to cancel

I selected this option when I signed on earlier.  I wish to cancel.  I haven't used the service and don't plan to.

mesquitebean
Level 15

Selected the premier live for my 2020 taxes snd I want to cancel


@mcconkeyb wrote:

I selected this option when I signed on earlier.  I wish to cancel.  I haven't used the service and don't plan to.

By "option", "cancel", and "the service" are you referring to the Live feature?

 

FAQ:  What is TurboTax Live?

https://ttlc.intuit.com/community/choosing-a-product/help/what-is-turbotax-live/01/27191

 

If you want to remove the Live option from your online product, see this FAQ and choose the method that applies to your situation.

 

FAQ:  How do I remove TurboTax Live?

https://ttlc.intuit.com/community/downgrading/help/how-do-i-remove-turbotax-live/01/27312

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