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Franky
Returning Member

Reinstalled Windows, need to use one more key

Hello, everyone. Happy 4th of July. My laptop didn't boot up back normally after installing a Windows update. I tried first recovery without deleting installed software but it didn't work. I had to reinstall Windows and then I needed to use one more of the 5 allowed installations key of TurboTax 2023. I called Intuit customer support and was given two solutions: Contact Amazon where I bought the software or buy another 5 installations key. The software was bought from Amazon before the tax season and Amazon does not provide another key anyway. Five installations may sound a lot but they run out quickly. Also, I found that over the years, older PCs are failing and my 2021 and 2022 TurboTax programs only run on 1 PC by now, but I still have to be prepared for audits for the past 5 years returns. How do I maintain enough activated PCs over the course of time, other than keeping buying more license keys from Intuit? Thank you for you help. 

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