Why does the review of my taxes show "Dividend Income Worksheet: Payer has too many characters."

[HOLLYIOWA]

I am encountering the same thing-- I shortened the names, and attempted the cursor fix on suffix field-- but still have not cleared the error.

[HOLLYIOWA]

I just tried that-- including blanking out a $.09 field.   Still no go.  

[HOLLYIOWA]

Ha!    Deleting 6 1099-DIVs and rekeying manually did not work.   Shortening the name of the payer on the K-1 (which was manually entered in the first place) DID WORK!!   Just because the error message points to 1099-DIV does not mean the problem is really in 1099-DIV!!

[WJB96]

Also worth noting is if there's a long name in other income areas (other than employers), it will flag even if it's not a dividend 1099-DIV form. For example, a partnership I own part of issues a K-1, and after shortening all the 1099-DIV names, it was still flagging, but I shortened the K-1 name, and that finally worked. What a frustrating bug!!

[mithrandarc]

I also hit this issue with a misleading error that prevented e-file from processing.

Manually trimming the length of 1099 payer names is what it took to workaround the issue.

This is a simple bug to fix in the software.  I was quite startled that it remains an issue given the severity of the problem (complete blocking of e-file, lack of any good information in error message).

[AJ Bergmann]

Mine was my Robinhood account, I would look at all the automatically imported 1099-div information and any with extra long payer names just shorten down.

[mvm1]

It's April 12, 2024, and Iowa tax filers are seeing the same issue as folks using TurboTax in early February.  TurboTax says Check This Entry, and highlights your name Suffix field on the Iowa Information Worksheet.  This has nothing to do with the error.  The error is on all the 1099's that  import in with long payer names, such as 1099-Q from Iowa Educational Savings Plan Trust Iowa 529, or 1099-DIV from Fidelity, which comes in as NATIONAL FINANCIAL SERVICES, or VANGUARD MARKETING COPRATORATION VANGUARD BROKERAGE.   Just go through all of them and shorten them up, and then it works.   

[agrieshop]

Thank goodness for the forum, which actually DID help me solve the problem:  shorten the name used for your financial institution(s) in the FEDERAL forms in order to fix it in the IOWA forms.

After decades of relying on TurboTax software, I think I'm going elsewhere next year.  Bad enough that my W-2 was mis-scanned (resulting in an initial estimate of 3x the Federal tax owed!).  I found and fixed that, myself, and my tax payment is now reasonable.  

And now I can actually file, before the deadline, because the good folks in this forum did what TurboTax refused to do.  I hope they divide my cost of filing between each of you!

[RST-IA]

I'm filing last minute (4/14) and this issue still hasn't been fixed. I went back to dividend entry and shortened every entry (name of stock but cut the brokerage account name).  After that I was able to file electronically.  

Made note to self in my 2024 tax file to either enter every 1099 manually, or, just switch to different software as I've had it with TurboTax. 

[D Forrest]

So very disappointed in TurboTax!  When you see that people have been looking for this issue since the beginning of February and it still has not been resolved, it shows that it isn't a priority which means their customers are not a priority!!  Thank you to those that did post a resolution.  Now let's see if it'll be corrected for next year's return. If not, I will not be using TurboTax again.

[jules64]

This was so helpful, it saved me a bunch of time trying to figure this out - thanks!