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leedrew34
New Member

Why does it keep saying We are having trouble authorizing your payment?

Trying to pay what I owe with my refund and giving me an issue keeps saying to check my address but everything is correct
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1 Reply
JohnB5677
Employee Tax Expert

Why does it keep saying We are having trouble authorizing your payment?

This error occurs because:

  • The federal refund is too low to cover fees, 
  • The bank information is incorrect, or 
  • A specific form (like Form 8888) is used.
  • It may also occur if your billing address doesn't match your return, or
  • If there is a temporary technical issue with the third-party processor. 

 

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