TurboTax Online ERRORe

[tsgroup]

My daughter decided to do her own taxes online with TurboTax.  She lived in Manhattan, NY from 1/1 until her move to Los Angeles, CA 9/1/2025.  The free online version does not show any detail or forms as to how it calculates your tax or refund amounts.  The Online version obviously has a positive/negative issue. It shows a $3 refund from NY State/City.  That was wrong.  I did the taxes the old fashioned way using IT-203 & IT-360.1-1 and she has a refund of $1,967 or a $1.964 error.  Of course, Intuit requires a $160 fee to tell them that so pass it along.  Don't use their OnLine version to file your taxes for 2025.  Thank you. 

[tsgroup]

The percentage form returns back to 100% regardless of days, percentages.  There is a bug.  I conversed with their AI help and it continues to tell me I did something wrong.  If so, why does the Desktop version work but not OnLine?