Sale of Primary Home

[opuscounty]

I sold my house in 2019. I had spent 4 of the last 5 years in the house as my primary residence. When I add it into TurboTax, it tells me I must pay capital gains (or rather I  "don't qualify for the exclusion of the capital gains"). I am no where near the max capital gains limit for filing jointly. I would like to add it in as it was a transaction for 2019 and I received a 1099S form. However, I do not want to pay taxes for something that I should not.

What is wrong with TurboTax in this situation.

[opuscounty]

I was able to delete the entire record and reenter it. It now is excluding my capital Gains.

[Anonymous]

check that you entered all the information on the home sale worksheet correctly.  then check the worksheet  part IV  where the exclusion is calculated.