Payment error Whoops! We hit a snag loading your data. Please try again. But the order summary is zero

[LeticiaF1]

Most payment errors are caused because of your address not matching the credit card address, issues with your browser, or credit card authorization issues.  To fix this:

1. Make sure the address on your return matches the address on the credit card
2. Clear your cache and cookies.
3. Try a different Web Browser.
4. If you are using TurboTax Desktop make sure all updates have been run on your program. You can do this by clicking on "Online" in the black bar across the top of your TurboTax screen. And then select "Check for Updates".