If you are using TurboTax online edition, I would suggest you clear cache and cookies on your web browser. Here are the steps:
- Check your internet connection. Try to log out and sign back in the program.
- Clear your cache and sign back into the program. To clear cache, click here: Cache
- You may also try a different browser.
- And try again
@jkalways123456
**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"