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fastcarc5
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How can I stop email from Intuit requesting an updated credit card when I explicitly cancelled automatic renewal? Their email suggests they'll process my order soon.

 
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1 Reply
Kat
Level 15
Level 15

How can I stop email from Intuit requesting an updated credit card when I explicitly cancelled automatic renewal? Their email suggests they'll process my order soon.

You can rest assured that you won't receive a product if TurboTax can't successfully process your payment.  They simply won't send out product without payment in advance.

 

But check the instructions in the TurboTax FAQ below to ensure that you've indeed successfully cancelled your Advantage account.  

 

https://ttlc.intuit.com/community/downgrading/help/how-do-i-cancel-my-turbotax-advantage-subscriptio...

 

Please post back if you have further questions.

 

 

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**Please click "Mark As Best Answer" if your question has been resolved. Thank you.

*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***
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