Rash Decision to Not Support Windows 10 Desktop

[Perplexed in Los Angeles]

To discontinue offering TT 2025 desktop for Windows 10 machines is a great disservice to all loyal TT customers. Outrageous. Win 10 will continue to be supported by MS for at least one more year for a nominal fee. My PC cannot handle Win 11. I do not wish to accept the various comparative shortcomings of your online version.

You are attempting to "force" customers to whose machines cannot run Win 11 to buy a new machine. Fine. You pay for it, you install it, you transfer all my files, you ensure all set-ups of all applications are exactly how they were previously - to my satisfaction.

I urge Intuit to rescind this poorly conceived decision.    

[Bsch4477]

Other posters have agreed. 

[Mike9241]

my opinion for what it's worth is that based on the fee structure online vs desktop, Intuit could probably lose 50%, maybe even more, of its desktop customers and still see an increase in its bottom line. 

consider that desktop can do 5 returns for one fee while you have to pay 5 fees (higher than desktop to start with) to file those same 5 returns using online. 

[M-MTax]

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@Mike9241 wrote:

......Intuit could probably lose 50%, maybe even more, of its desktop customers and still see an increase in its bottom line.

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I 100% agree but we have the past to show, without a doubt, that Intuit has never lost a significant number of desktop customers when it stopped supporting TurboTax on deprecated versions of Windows. Instead they either upgrade, find a workaround, or migrate to online. They have few options since the other (all two of them) income tax prep consumer-level software companies adopt the same system requirements as TurboTax.

This has happened before and will happen again in the future.