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jodyturcotte
New Member

Please tell me why are you charging me when i asked for free turbotax?

 
1 Reply
NicoleJLO
New Member

Please tell me why are you charging me when i asked for free turbotax?

It looks like you have the TurboTax Deluxe. TurboTax Free Edition is for simple tax returns (1040EZ/1040A) with standard deductions. If your return is more complex you will not be able to use the free edition.  You can use the free edition if you:     

https://ttlc.intuit.com/replies/3334660

You can downgrade using the Clear and Start Over feature but bear in mind that the different TurboTax packages handle different tax situations and their associated forms.

For example, if you got upgraded to Deluxe because you're itemizing (Schedule A), you can clear and start over in Free Edition, but as soon as you've entered sufficient itemized deductions to exceed your standard deduction, you'll be asked to upgrade to Deluxe again.    https://ttlc.intuit.com/replies/6508747

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