NO downloads link in my account

[derekdai78]

Hello Turbo Tax Customer service, 

I purchased 2022 Turbo tax on your website (name and email all correct), and below is the order info. (I still have the order number and license code for this product I purchased)

In my downloads/billings, I have 2020/2018/1017 all downloads tiles but missing my 2022's 

can someone help to provide the downloads?

my intuit account login <[email address removed]>

TURBOTAX DESKTOP HOME AND BUSINESS TAX YEAR 2022 MAC DOWNLOAD WITH STATE

Order confirmation

Thank you for your order,
Jxx Dxx!

Order number: PII removed
Order date: Mar 26, 2023
Total charges: $XXX
Payment method: VISA PII removed