If you are getting an error when trying to import your W-2, with an empty box D, select Skip import and manually enter your W-2. You won't be able to import your W-2.
To enter your W-2 Manually:
- Open tax return.
- In the upper right menu, select search and type in W-2.
- Select the “Jump to W-2” link at the top of the search results.
- On the Let's start with some info from this W?2 screen, don’t enter your employer's EIN, just select Continue.
- On the Let’s type in the rest of your W-2 info screen, you can manually enter your W-2 information.