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That's ok. You can fix the issue and re Efile today!
Got rejected? Don't take it personally. We're here to help you figure it out and be done for good.
Step 1: Check your email
The solution to some e-file rejections is as close as your Inbox. Look for an ACTION NEEDED! email from turbotax@intuit.com and follow the instructions.
Didn't get an email? Open your return to get the rejection reason and proceed to step 2. or use this link https://turbotax.intuit.com/tax-tools/efile-status-lookup/
Step 2: Search for a solution
If you didn't get an email, search on the reject message or code for instructions on how to fix.
Step 3: Open and fix your return
If you haven't already opened your rejected return, now's the time to do so.
Follow any "fix-it" directions you see in your program (not all rejections will have this). Otherwise, navigate to the program area to address the cause of the rejection, then proceed to the final step.
Time-saving Tip: If what you originally entered is correct, you won't be able to e-file. There's probably a data mismatch at the government, a dependent that's already been claimed, or some other situation beyond your control that prevents your return from being e-filed.
In these cases, go ahead and file a paper return, rather than wasting your time trying to "fix" something you can't fix.
Step 4: Re-file your return.
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