My password is not working to open my docs W-2. I updated my password, but it is still not working with the new new password.

[mesquitebean]

@brazamer3-aol-co  wrote:  "My password is not working to open my docs W-2. I updated my password, but it is still not working with the new new password."

I don't understand what you mean by "my docs w-2".    What are you trying to log into?    Are you trying to log into your Online TurboTax account to access a 2023 or prior-year tax return?    If so, we can tell you how to recover your account.