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katbalou50
New Member

My AGI amount is correct according to my 2016 tax return. However, the IRS keeps rejecting my 2017 return. What can I do?

 
1 Reply
macuser_22
Level 15

My AGI amount is correct according to my 2016 tax return. However, the IRS keeps rejecting my 2017 return. What can I do?

See this TurboTax FAQ on how to find your 2016 AGI

https://ttlc.intuit.com/replies/3301618

If you filed late last year there is a good chance that the 2016 AGI never was entered into the e-file database. Try using 0 (zero) for the AGI.

If you filed an amended return use the AGI on the first filed tax return.

If it continues to reject then the AGI in the IRS database might be in error. Mail filing is the only option.

[The IRS past year AGI identification method has always been unreliable which is why they came up with the electronic filing PIN that worked much better than the AGI. That is no longer an option after ID thieves figured out how to hack it so the IRS got rid of it, now we are back to the old and unreliable AGI method.]


If the E-file rejects with error IND-163:
Return already rejected multiple times for AGI or self-select PIN. You can no longer e-file using these methods, print and mail your return instead.

https://ttlc.intuit.com/replies/6501369

**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**

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