turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Mac keychain password to access turbotax 2022 THE WORKAROUND

I do not believe that people who have TurboTax open, with data entered, need to shut down their computer.

 

The workaround is to select Always allow.  Do not select Allow.

 

If you have entered data, do this:

    Click Menu>File.  The Apple message pops up. 

    Enter your macOS user password.* 

    Click Always allow.

 

This problem is certainly at Intuit's door.  A serious testing failure.  I'll write again about that.

      -------

But the problem is also Apple's. 

Intuit is using the macOS Keychain.

The message is from macOS. 

The behavior is fishy: Why does clicking Allow not work?

And: If that is because of some option Intuit has chosen:

   Why is Allow highlighted, and not Always allow??

 

  *  Your macOS user password:  The one you use to log in and to continue from the screensaver or sleep.

 

 

INTUIT:  PLEASE READ.  I want to post this as a macOS problem.  And as affecting more than one version.

You have set this up so there is no way to do that.

If I Choose An Edition, I can then Choose the Platform to be Mac.  But then folks searching for a different edition will not find this. 

If I Choose I Don't Know, then you do not permit me to Choose the Platform; you set it to I Don't Know.

And you do not offer a choice of Edition, such as Several, or All. Nor do you allow I Don't Know and Mac;

but that is the case with this serious bug.

x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies