"look like we've' hit a snag - while attempting to complete income section

[GADragon]

I use Fidelity Inv and download my 1099s.

I went through the dividend part fine (which still shows a "start button") and when I try to "update" the sales part it gives me the looks like .." message and "Please revisit last topic".  Well not sure what "last topic" is, but I went back to Dividend and all looks well.  

This may be due to a bug involving this:

I originally had this all filed out correctly and then Fidelity sent me a "corrected" 1099 in the last few days.

So I went into the program, deleted the account under Dividend which was going to be replaced.

I cannot recall where it was gone at the time from Sales, but I believe so.

I then downloaded JUST the account (which had two pieces in the download, not labeled as such but obvious from the dollar amounts).

I went back to the Dividend part and answered all the questions, then Done, then tried to go to the Sales part and that is when I received the error which I cannot get past.  

I have put hours in the whole form already and will be quite disturbed if I have to start all over again, because everything was completed before I got the corrected 1099.

[Cynthiad66]

Sounds like your computer may be experiencing a loop.  Let's clear your cookies, history and cache' then reboot.

Cookies are small files that temporarily store data on your computer. We use them to personalize your experience so you see information you already entered and not items that are irrelevant or repetitive.

On rare occasions, they may make your browser think you already did something that you still need to do. To fix that, you'll need to delete (clear) the cookies from your browser.

Each browser has a slightly different method for deleting cookies. Choose the browser you're using:

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Related Information:

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[keithb95]

You could try deleting all the Fidelity account related income items and rerunning the import on all Fidelity accounts again.