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Sir WTW
New Member

Just installed program. Product registration window does not fully display and cannot get past that.

This worked for me also.  I bought my copy from Amazon.com and was trying to install on a new computer.  I had installed the program, but couldn't get past the blank, white activation window.  I had installed the program, but couldn't get past the blank, white activation window.  I tried repairing the installation using Control Panel and got the Error Code 1334.  I searched the forum and found your suggested fix about adjusting the screen resolution.  I uninstalled and reinstalled the program thinking I probably should start from scratch again.  Then started the program.  It went through the update process and after that, I started Turbotax.  It gave me a clear white activation screen again, so I tried the lowest screen resolution and could see the activation box, but couldn't see all the buttons in that box on the screen.  I went back and used the next higher resolution and it showed everything.  Then I was able to activate Turbotax.  I reset the screen resolution as you suggested, and completed the registration process.  Thanks for sharing your solution - it worked!!

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