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jkr2400
New Member

Is there anyway to get pass "Hmm, looks like we hit a slight snag in this section" apart from clearing your cache or cookies? I've attempted both, but it still wont work.

I've tried to finish the final review and file on my PC, mobile phone's browser, and also tried the TurboTax app, but I just keep getting hit with errors.
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MonikaK1
Expert Alumni

Is there anyway to get pass "Hmm, looks like we hit a slight snag in this section" apart from clearing your cache or cookies? I've attempted both, but it still wont work.

If you are using TurboTax Online, check your Internet connection. Logging out of TurboTax and back in, changing browsers (Chrome generally works well). There are some additional troubleshooting steps in this TurboTax help article

 

Every computer has a unique combination of components, settings, programs, services, and users. This means TurboTax can install and run flawlessly on one computer, but another computer's configuration can cause conflicts when installing, launching, or running TurboTax.

 

If you have tried all of these steps, I recommend that you contact TurboTax Support for assistance.

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