Importing Brokerage data does not work

[fac1012]

Hi

I am using TT Premier. I have been importing for years so I am not new at this. I successfully imported my W2 already this year. When I try to import 1099s from Fidelity and Schwab, I get the same message: 

"Success! We got your tax data. You can now return to TurboTax."

 But there's nothing there in TT. No data. 

Schwab and Fidelity both say the data is ready for importing. I can type everything in manually, but I pay for the import function and I expect it to work.  I have other info I need to import as well.

Can someone help?

John 

PS. I restarted my PC, updated Windows, updated TT, cleared my cookies and cache etc

[fac1012]

Hi

Any suggestions from the TT team?

I tried it again today. Same results.

John