import document goes into a loop

I am using desktop turbotax deluxe. When I try to import a doccument, it opens a tab on my browser and after logging in, I get a message that the import was successful and to return to Turbo tax. However the turbotax screen still shows two options: skip import or continue. If I hit continue, it goes into a loop, opening a tab again and asking me to log in. If I hit skip, those documents don't show up

Super frustrating :(

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