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If I didnt get a e-file rejection code in my email, what do I do?

 
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1 Reply
JulieS
Expert Alumni

If I didnt get a e-file rejection code in my email, what do I do?

Yes, you can fix a rejected return even if you didn't get the email. 

 

I am assuming your tax return was rejected for e-file, but you aren't sure what the code was because you didn't get the email. If that's not right, please respond back with more details, so Turbotax can help you further. 

 

First, try checking your Spam folder for the email. 

 

Here's how to fix your return and re-submit:

 

 

  1. Sign in to TurboTax Online and select Fix my return.
  2. On the Let's fix your return and then refile screen, select Fix it now or Revisit.
  3. The next screen will show an explanation of what is wrong. If you don't understand the message, ‌ post it here and TurboTax can help you with it. 
  4. Try to follow the on-screen instructions to fix the problem. 
  5. When you're finished, select Continue to File and continue through to refile your return. 
     
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