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djgodard
New Member

I upgraded my TurboTax package but don't actually need the upgrade. Can i get a refund and downgrade without having to redo my entries?

 
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1 Reply
Kat
Level 15
Level 15

I upgraded my TurboTax package but don't actually need the upgrade. Can i get a refund and downgrade without having to redo my entries?

I'm sorry, but the only way to downgrade your online product is by using the "Clear and Start Over" feature.  And yes, your entries will be deleted.  :(

https://ttlc.intuit.com/replies/3288495

*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***

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