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I took my W2 to Jackson Hewitt and my Federal Refund is $1200 and my State Refund is $56, I will not ever use TurboTax again your app said I owed NYS $3133 dollars

 
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I took my W2 to Jackson Hewitt and my Federal Refund is $1200 and my State Refund is $56, I will not ever use TurboTax again your app said I owed NYS $3133 dollars

Most likely you made a data entry error when using TT.

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