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all4jaxi
New Member

I purchased turbotax premier for windows at a store but it wont install on my windows 10 computer. Can I download it?

I get an error that the application is not supported.
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1 Reply
ddaven12
New Member

I purchased turbotax premier for windows at a store but it wont install on my windows 10 computer. Can I download it?

For Windows 10 it may not automatically boot the CD.  You would need to go into your My Computer and double click the CD drive to get the disc to play.

Here are additional instructions for installing the TurboTax software for Windows:

https://ttlc.intuit.com/replies/3301541

Additional troubleshooting steps (Click the blue link inside the FAQ below):

https://ttlc.intuit.com/replies/3300294 

If you still encounter problems, please contact our customer service department to request a download.

https://ttlc.intuit.com/replies/3300041

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