I purchased Turbo Tax Desktop version a few days ago and have not had success getting it loaded onto my computer. I've tried three different computers with no success.

brspencer85 · ‎June 4, 2019

AshleyLO · ‎June 4, 2019

If your computer(s) has a firewall or a virus detector, turn it off before trying to install your TurboTax download. The following TurboTax FAQ also has other suggestions for troubleshooting: https://ttlc.intuit.com/replies/3300294

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

View solution in original post

AshleyLO · ‎June 4, 2019

If your computer(s) has a firewall or a virus detector, turn it off before trying to install your TurboTax download. The following TurboTax FAQ also has other suggestions for troubleshooting: https://ttlc.intuit.com/replies/3300294

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Expert does your taxes

Do it yourself

Resources

Support

Expert does your taxes

Do it yourself

Resources

Support

I purchased Turbo Tax Desktop version a few days ago and have not had success getting it loaded onto my computer. I've tried three different computers with no success.