You'll need to sign in or create an account to connect with an expert.
For information on requesting a copy of a lost or defective TurboTax CD, please refer to the instructions in the FAQ: How do I get a replacement for a lost or damaged TurboTax CD? https://ttlc.intuit.com/replies/3300120
For information on requesting a copy of a lost or defective TurboTax CD, please refer to the instructions in the FAQ: How do I get a replacement for a lost or damaged TurboTax CD? https://ttlc.intuit.com/replies/3300120
I purchased and installed TurboTax 2018 Premier edition. After receiving a Windows Update, the computer crashed, and the only recourse was to reinstall windows, returning the computer to the when purchased condition. This wiped out all files and programs that I installed in the last year, including TurboTax. When I went to reinstall, I cannot find the CD. Could I get a download replacement?
Still have questions?
Make a postAsk questions and learn more about your taxes and finances.
vinceskahan
Returning Member
CA_Tax_Man
Level 2
flewinling2794
New Member
The Old Coach
Level 1
NeilLott
Level 2
Did the information on this page answer your question?
You have clicked a link to a site outside of the TurboTax Community. By clicking "Continue", you will leave the Community and be taken to that site instead.