I paid 2 weeks ago, but didn't finish filing. Why am I being required to pay for product again?

posted

That happens if you added another service after you paid. You can check your fees and see what you are being charged for. Here is how to check your fees. If it is something you do not need then you can remove it.

https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-account-billing/review-fees-turbo....

I file for my parents.they have fixed income.they are not required to file.mom over paid ss so get a return. do i still file married jointly and leave his info blank?

Expert does your taxes

Do it yourself

Resources

Support

Expert does your taxes

Do it yourself

Resources

Support

I paid 2 weeks ago, but didn't finish filing. Why am I being required to pay for product again?

I paid 2 weeks ago, but didn't finish filing. Why am I being required to pay for product again?

Get more help

Do you have a TurboTax Online account?

I paid 2 weeks ago, but didn't finish filing. Why am I being required to pay for product again?

Do you have an Intuit account?

I paid 2 weeks ago, but didn't finish filing. Why am I being required to pay for product again?

Get more help

Related Content

Thank you for helping us improve the TurboTax Community!

Sign in to Turbotax

File your taxes, your way

Access additional help, including our tax experts

Post your question

Connect with an expert