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Rwoods
New Member

I need to get to my tax claim to fix a problem because it was rejected. I have been blocked! And I was charged more money than I was told.

Why would I be blocked to get access to my rejected? I have my 1095-A that is needed. I can't even get access to repair the problem. I will never use Turbo tax again
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1 Reply
MonikaK1
Expert Alumni

I need to get to my tax claim to fix a problem because it was rejected. I have been blocked! And I was charged more money than I was told.

If you are locked out of your TurboTax account, see this help article for detailed instructions to recover your account.

 

If you need additional assistance, contact TurboTax Support

 

If your return was rejected but you didn't see an email with an error code, search for an ACTION NEEDED! email from turbotax@intuit.com. It will give you a brief explanation of your rejection and how to fix it. Check to see if the email may have been routed to a junk folder.

 

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