For a paid service, I didn't realize it's difficult to get support.
Please help. It just keeps saying "Waiting for installer service..."
I've done all the steps I could find to remedy the issue of "Waiting installer service". It just stays there. I tried the Scan Now on command prompt as well to repair any broken windows file. I also tried uninstalling and reinstalling TurboTax. I also tried restarting the installer services. Nothing is working. While one update went through after reinstalling, it still won't complete the update. It just stays on "Waiting for installer service..."
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You may try doing a manual update.
I've solved this issue. Right-click Start and open Task Manager (or open by hitting ctrl+alt+del and selecting Task Manager).
Under the Details tab, navigate to msiexec.exe, right-click on it, and terminate the process (End task). Open TurboTax and attempt to install updates immediately.
Windows TurboTax Desktop Deluxe 2024 version
I had the same problem "waiting for installer service" even after Windows reboots.
I couldn't find msiexec.exe in Task Manager Details or Task Manager Services
But I did notice that Task Manager Services msiserver was stopped. I started it and then my updates went through immediately. Hope this helps somebody in the future.
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